Use cases — Baxfone AI team for SMBs

Use cases

Phone, sales, marketing, SEO, finance, legal, and hiring — each agent covers real workflows, not demos.

Nori · Phone

AI support on every line

Answer FAQs, qualify issues, and open tickets 24/7 — without putting callers on hold.

Customer support

Book appointments while you work

Nori checks availability, offers slots, and confirms bookings into your calendar.

Appointments & FAQ

A front desk that never steps away

Screen calls, take messages, and route the right people — day and night.

Front desk

Never miss a night or weekend call

When you’re closed, Nori still picks up, explains hours, and captures urgent requests.

After-hours answering

Answer while you’re on the job

On a roof or under a car? Nori qualifies the lead and books the next visit.

Field service

Aria · Ops

Aria keeps your day under control

Triage email, draft replies, and keep calendars clear — so you stop drowning in admin.

Inbox & calendar

One knowledge base for the whole team

Capture FAQs, policies, and product facts so every agent answers the same way.

Company knowledge

Dex · Sales

Dex fills the top of your funnel

Build prospect lists, personalize outreach, and follow up until someone answers.

Lead outreach

Keep deals moving in one place

Sync CRM contacts and deals, spot stalled opportunities, and push the next step.

CRM & pipeline

Luma · Marketing

Luma keeps your brand visible

Plan posts, write copy, and publish to the channels you connect — without eating your evenings.

Social & content

Scout · SEO

Scout gets you found nearby

Audits, keywords, and content so local customers find you on Google — and stay finding you.

Local SEO

Penny · Finance

Penny watches the money

Capture receipts, chase unpaid invoices, and keep cash flow visible.

Invoices & expenses

Ada · Legal

Ada drafts and reviews everyday legal docs

Generate common documents and flag risky clauses before you sign.

Contracts & docs

Lane · Hiring

Lane runs the recruiting busywork

Write job ads, screen applicants, and schedule interviews — you make the final call.

Hiring

Start with Nori, then unlock the rest of your AI employees as they ship.

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