All use cases
Luma · Marketing

Your reputation is your best salesperson. Keep it working.
After a good call or completed job, Luma invites customers to leave a review, then drafts personal replies to new reviews — including the difficult ones — for you to approve.

How it works
- 01
A job or appointment is completed.
- 02
Luma sends a friendly review request.
- 03
New reviews get a drafted reply in your tone.
What you get
- Steady flow of fresh reviews
- No review left unanswered
- Calm, professional replies to criticism